It’s rare for many businesses to follow up with a customer after a transaction.
The few who do, do it once in a while or poorly.
To my surprise, I heard a report that said many business owners say they don’t have a followup system because they don’t like their customers.
Others said their customers may complain or ask for a refund. lol
Lesson-most of your competition are either lazy or not motivated to do the right thing for a myriad of reasons.
Here is a secret I share my all my clients:
Most people are so beaten and burdened by society, their spouse, their friends and life in general that all you have to do to make them happy is to be nice to them.
You can easily increase market share by being nicer to your customers.
Do you like your customers?
Please comment below